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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tonya Haas

Tonya Haas

April 8, 2026

5  out of  5
rating by Tonya Haas
"Best Service Ever! I had AAA for many years. I was paying over $1300.00 more per year for my Lexus 450 than State Farm charges me. I highly recommend State Farm"
We responded:
"Tonya, thank you so much for the amazing review! We’re thrilled to hear you had such a great experience! - Taylor"
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Natalie Leufven

March 27, 2026

1  out of  5
rating by Natalie Leufven
"I was switching my State Farm auto and life insurance over from Oregon to Austin and they started my cycle early and charged me around 340$ incorrectly, I called them about the extra charge and they told me whatever agent did that started my cycle early and that the charge was in fact incorrect. They told me I would be receiving a refund in 5-7 days, after the 8th day and no refund I had to call the office again for them to let me know that my refund got denied twice and the agent basically said he can't do anything about it... I said I need to speak with someone higher up to handle this, if there is nothing they can do because I got charged for two insurance policies in two states and need my money back. He said he would email/text me a email or phone number right after the phone call so I could fix this problem myself. 24 hours later i'm calling the office again and he told me he forgot to send it out. Really ridiculous. On top of that I had them cancel my whole plan with them because I am so unsatisfied with the process and them handling their own mistakes, so now I have no car insurance for the rest of the month while i'm driving all the way from Oregon to Texas and I paid double the insurance this month. Would not recommend this agent due to severe incompetence and communication issues."
We responded:
"Natalie, we sincerely apologize for the frustration and inconvenience you have faced during your insurance transfer and billing process. This is not the level of service we strive to provide. There was an obvious miscommunication on the start date of your TX policy and the end date of your Oregon policy. We do want you to know that you will be receiving a prorated refund from your TX and Oregon policies. "
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Greg MacDonald

March 10, 2026

5  out of  5
rating by Greg MacDonald
"Fast, friendly, easy, and high quality insurance with great options for lowering my bill with drive and save."
We responded:
"Greg, thank you for sharing your experience! We’re glad you found the process fast, friendly, and straightforward! - Taylor"
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Linda Tobler

February 23, 2026

5  out of  5
rating by Linda Tobler
"Best! Taylor knows his stuff - Always gives us the best option for us. Blessing to know and work with him on our insurance needs"
We responded:
"Linda, I’m so glad I could help you find the best options! It’s a pleasure working with you! - Taylor"
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郑瀚

February 17, 2026

5  out of  5
rating by 郑瀚
"Great agent, fast response"
We responded:
"Thank you for the five-star review! We appreciate your support! - Taylor"
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Elizabeth Babin

February 13, 2026

5  out of  5
rating by Elizabeth Babin
"Cheryl helped me with several quotes and advice on homeowner and auto insurance. -David"
We responded:
"David, thank you for the 5 stars! We're so glad we could help and appreciate your support! - Taylor"
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ryan gillis

February 11, 2026

5  out of  5
rating by ryan gillis
"The staff were polite, helpful, and patient. Jaden took his time to explain the differences in coverage so that I clearly understood what was covered and what was not. He also, made sure i clearly understood how much i was paying and whay it was for. Overall this was an insightful and helpful experience."
We responded:
"Ryan, we’re glad Jaden could take the time to make everything clear and ensure you felt confident in your coverage. Thank you for sharing your experience! - Taylor"
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Todd Mayes

January 14, 2026

5  out of  5
rating by Todd Mayes
"Taylors team at both Austin offices are hands on and ready to help with any insurance need. Stephanie, Braden, and Cheryl are super friendly and knowledgeable. Stop by and say hi!"
We responded:
"Todd, we will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Taylor"
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Laurel Burns

January 9, 2026

5  out of  5
rating by Laurel Burns
"Taylor Green is my insurance agent. He or one of his agents is always available to help us out of any problem. I highly recommend him and his employees."
We responded:
"Laurel, my team and I will always work hard for your business each day! - Taylor "
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Judith Hassan

December 12, 2025

5  out of  5
rating by Judith Hassan
"Absolutely satisfied with Katelyn’s assistance. She went above and beyond to help me sort out my rental insurance payment issues. I highly recommend"
We responded:
"Judith, we appreciate your time and business more than you know! Thank you! - Taylor"
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J.P. Kirksey

December 8, 2025

5  out of  5
rating by J.P. Kirksey
"Cheryl has always been professional and very helpful. Today's experience was exceptional."
We responded:
"J.P, thank you so much for taking the time to leave us a five-star review! - Taylor"
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Scott Jermain

December 4, 2025

5  out of  5
rating by Scott Jermain
"Jaden did a fantastic job of helping customize our policy and save money compared to a national competitor. I appreciated how thorough he was in working through the policy line-by-line to ensure a smooth transition without any loss of coverages."
We responded:
"Scott, thanks for the kind words. I am glad we were able to make assisting you with your insurance needs such a positive experience! - Taylor"
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Members Financial

November 25, 2025

5  out of  5
rating by Members Financial
"Great customer service in assuring I was taken care of promptly and completly. Thank You"
We responded:
"It is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Taylor"
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Brian Feldman

November 20, 2025

5  out of  5
rating by Brian Feldman
"Braden Holt has been a pleasure to work with and has helped me across multiple insurance policies. Looking forward to continuing to work together!"
We responded:
"Brian, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Taylor "
Profile photo of Ben Grynol

Ben Grynol

November 20, 2025

5  out of  5
rating by Ben Grynol
"Jaden was so knowledgable and friendly. Super patient, informative, and great to work with. Overall excellent experience and highly recommend working with Jaden!"
We responded:
"Ben, It is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Taylor"
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Ellen Wilkosz

November 18, 2025

5  out of  5
rating by Ellen Wilkosz
"Taylor is a delight to work with. He easily assessed my needs and got me the right amt of insurance at a great price. Love this guy!"
We responded:
"Ellen, I’m happy to hear my team and I could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Taylor"
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Micah Antill

November 17, 2025

5  out of  5
rating by Micah Antill
"Taylor Green at State Farm is fair, honest, and always provides great advice. He truly looks out for his clients and makes the insurance process easy and stress-free. Highly recommend!!"
We responded:
"Micah, I'm so glad to hear that my team and I provided fair, honest, and helpful advice! - Taylor"
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Karen McGivney

November 7, 2025

5  out of  5
rating by Karen McGivney
"Braden contacted me by phone and I told him he couldn’t beat my current price. I had quotes from SF before that were always high. He called me back and came in $20, less on car and a $9 a month renters policy. Done deal!"
We responded:
"Karen, its our pleasure helping with your insurance! - Taylor"
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Leviticus Cornwall

October 31, 2025

5  out of  5
rating by Leviticus Cornwall
"Braden Holt exemplifies professionalism and expertise in insurance. He carefully assesses each client’s needs to provide tailored, comprehensive coverage that fits their unique situation."
We responded:
"Leviticus, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency. - Taylor"
Profile photo of Ruth Elizabeth

Ruth Elizabeth

October 30, 2025

5  out of  5
rating by Ruth Elizabeth
"Cameron showed great customer service this morning. Very helpful, friendly and wasted no time in helping me add a car to my policy this morning. I pray every customer service event everywhere goes so well. Thankyou Cameron!"
We responded:
"Ruth, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Taylor"
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Christopher Daugherty

October 29, 2025

5  out of  5
rating by Christopher Daugherty
"Jackson was very helpful, and when I didn't understand something, he was patient and explained things to me. I had to switch company's because of cost, and I have to say, state farm is the way to go."
We responded:
"Christopher, my team and I are always here to serve you and your insurance needs. - Taylor"
Profile photo of Kenric LeBlanc

Kenric LeBlanc

October 16, 2025

5  out of  5
rating by Kenric LeBlanc
"Taylor Green has been my insurance agent (car, home, and business) for several years now. I can't say enough good things about him and his agency. They are all super nice and have been very helpful when I have questions about my policies."
We responded:
"Kenric, thank you so much for your kind words and continued trust over the years! - Taylor"
Profile photo of Saharsh Aggarwal

Saharsh Aggarwal

October 3, 2025

5  out of  5
rating by Saharsh Aggarwal
"I have always received top-notch service from them. Highly recommend!"
We responded:
"Saharsh, thank you for the great recommendation! - Taylor"
Profile photo of Beau Bostick

Beau Bostick

October 2, 2025

5  out of  5
rating by Beau Bostick
"Best insurance agent around"
We responded:
"Hello Mr. Bostick. We’re sorry to hear about your experience with filing a claim. At State Farm, we aim to make the process easy and appreciate your feedback. We have requested that your claim handler call you on your cell number that we have on file for you. "
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Analee

October 1, 2025

5  out of  5
rating by Analee
"It was an absolute pleasure working with Alex!"
We responded:
"Analee, we’re thrilled to hear you had such a great experience working with Alex! - Taylor"